Payment Policy
The goal of Springhouse Dermatology and Aesthetics is to provide our patients with state-of-the-art care in a timely and friendly manner. This is only possible when balances are paid promptly upon receipt. To run in the most efficient manner, we have set up a policy that pertains to all patients and all insurance carriers. It is necessary for us to implement this policy to decrease our rising cost of billing based on the proliferation of high deductible plans.
Medical Insurance: All patients are required to have a valid credit card on file at Springhouse Dermatology. For medical services, any copays or deductibles are due at the time of service. After your insurer has paid their portion, they will indicate any remaining payment or refund that is due for your visit. For any remainder $100 or less we will bill your credit card. For balances over $100, we will send one statement. Payment is required within 28 days. If payment is not received within this time period the remaining balance will be billed to your credit card on file. A list of the plans that we participate in is available by calling our front desk, and we encourage you to contact your insurance company directly to verify our network participation.
Payment for cosmetic services and aesthetician services is due at the time of the visit. We charge a fee for a consultation with our physicians and aesthetician. This fee is paid for the guidance in setting up a recommended plan to achieve your goals. If you move forward with these recommendations within 30 days of your consultation, your fee may be applied to your first procedure.*
We offer financing through Care Credit.
Payment is expected on receipt of your statement. Delinquent accounts will be subject to interest and collection fees. If you feel you were billed in error, it is YOUR responsibility to alert the office and resolve the issue or your account will be considered delinquent.
Please examine your statement carefully.
For your convenience, accounts can be paid in the office or by telephone using your Mastercard, Visa, Discover, American Express and health saving credit card. You may also mail in payment with the bill provided. To save time, money and the environment, please call the office at 215-542-0655 for payment.
Cancellation Policy
We understand that sometimes you cannot come in for an appointment that you have scheduled. We are happy to reschedule your appointment to a later date or cancel if you need not come in. ANY APPOINTMENT CANCELLED for the same day, missed or if you do not keep your appointment the following fees will be charged to the credit card on file.
Medical appointment – $50
Surgical appointments – $100
Cosmetic appointments – $100
We appreciate your understanding in allowing us to use the provider’s time that you had reserved to help other patients.
*Consultation fee may not be applied to product purchases, medical co-pays or fees, or bills. Applicable only to cosmetic services received at Springhouse Dermatology and Dermaesthetics when booked within 30 days of initial visit.
